Jargon buster

Please note: the explanation of terms below is intended for guidance only; for contractual definitions, refer to the policy wordings.

Annual payment - a one-off payment in advance to cover a year’s insurance. This is the cheapest way of obtaining cover.

Annual policy - all Cycleguard 4 Kids policies, even when paid by direct debit, are annual policies and cover you for a full 12 months unless cancelled by either party under our standard cancellation terms.

Approved lock - a lock from the appropriate category of the approved locklist supplied by us. Any other lock which is not on the list would need our written approval.

Approved locklist - a list of locks tested by Sold Secure (a division of the Master Locksmiths Association), which form the basis of our bicycle security requirements. You must use a lock from the relevant category that applies to your bicycle – you can use a lock from a higher category but not lower.

Click to go to our approved locklist.

Bicycle - any bicycle, tricycle, tandem, trailer cycle or push scooter that is powered by human pedalling and/or battery. The bicycle must not be subject to the requirements of the Road Traffic Act.

Certificate of insurance - the document that contains the terms and conditions under which your child’s bicycle is insured. See also policy wording.

Commencement date - the date that the policy starts.

Electric bike - a bicycle which is powered both by human pedalling and/or a battery, any electric bike you wish to insure must not be subject to the requirements of the Road Traffic Act.

Evidence of ownership - to pay out for an insurance claim, we need to be certain that you or your child were/are the owner of the insured items. Evidence can be shown by, for example, an original receipt clearly showing the item and date of purchase. Alternative evidence can include a bank or credit card statement, photographs, a copy receipt from the retailer, packaging or literature.

Excess - this is the amount of money that you contribute towards the cost of a claim. With Cycleguard 4 Kids there is no excess on the bicycle insurance except in the following instance:

1. 1. If you keep your bicycle overnight in a communal hallway, communal outbuilding or a privately accessed wooden shed there is a 20% excess on the bicycle value (subject to a minimum claim of £100).

Forcible and violent entry - entry to a property that clearly shows damage to the lock, building, room or vehicle, caused as a direct result of theft.

Immovable object - this can be:

• A solid object that is not capable of being undone, removed with or lifted under or over the bicycle
• A properly fixed roof rack or bike rack
• At train stations a bike rack supplied by the train station specifically for the purpose of securing bikes and within the jurisdiction of the transport police.

Insured location - this is a single, specified place where the bicycle is kept overnight, typically the family home.

Loyalty bonus - this is a system by which we reward you for continuing your insurance with us. This is how it works:

• After year one = 5% discount (minimum of £5)
• After year two = 7.5% discount (minimum of £5)
• Between year three and four = 10% discount (minimum of £10)
• Between year five and seven = 15% discount (minimum of £10)
• Between year seven and ten = 20% discount (minimum of £15)

Material facts - this is any piece of information that might affect our decision to provide you with insurance. Under UK law, you are obliged to advise us of any material facts, such as convictions for fraud, theft or dishonesty, prior claims or events, or any special terms or conditions that have been applied by previous insurers.This obligation applies at the time you arrange insurance and extends to any change in circumstances whilst you are insured with Cycleguard 4 Kids

If facts come to light once your policy has started, we have the right to refuse payment for all or part of any claim you may make.

Minimum claim - we don’t handle claims for less than £100 – any claim over this amount is for the full amount and no excess is deducted unless the bicycle is kept overnight in a communal hallway, communal outbuilding or a privately accessed wooden shed, where a 20% excess applies.

Period of insurance - the length of time for which you are covered, all Cycleguard 4 Kids policies run for a period of 12 months even when being paid by monthly direct debit.

Policy summary - this is a brief outline of the terms and conditions including any significant exclusions or conditions of an insurance policy. We are required by the Financial Services Authority to provide you with important keyfacts regarding your policy. The summary is not a substitute for reading the full policy wording.

Policy wording - this sets out in full the terms and conditions of your insurance cover. It is essential that you read the wording and comply with any terms and conditions it sets out. We have made it as straightforward as possible to read and understand.

Much of the information provided on this site is for guidance – only the relevant policy wording can be taken as a binding contract.

Premium - the amount you pay (either a single amount in advance or by finance agreement with PIN Finance Ltd) to provide annual insurance cover for your child’s bicycle.

Property - when we refer to property we don’t only mean buildings but also personal items, such as a laptop, a table or car… basically anything!

Replacement value - this is the price an item would normally cost new in a store including VAT rather than a specially discounted or sale price or ebay bargain!

Serial number - the unique code that identifies your bicycle, also referred to as a frame number.

It is essential that we have the serial number for all bicycles, if your bicycle does not have a serial number you must use an identification system with a unique number or a transponder/tag installation with a registration number.

The serial or frame number is usually located on the underside of the bottom bracket (the large circular section that your crankset sits in).

Sum insured - this is the total value of your bicycle and any fixed accessories.

Terms of business - the basis on which you do business with us. Click for more information.